Privacy Policy

Privacy Policy – Sophia & Claire

This privacy policy describes how Sophia & Claire ("the Site"

"we"

"our"

,

,

, or "us")

collects, uses, and shares your personal information when you visit [url

website] (the "Site"), use our services, make a purchase, or otherwise

communicate with us regarding the Site (collectively, the "Services"). In this

Privacy Policy, the terms "you" and "your" refer to you as a user of the

Services, whether you are a customer, website visitor, or any other individual

whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our

practices or for operational, legal, or regulatory reasons. We will post the

revised policy on the Site, update the “Last Updated” date, and take any other

steps required by law.

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

To provide our Services, we collect the information as described below. The

type of information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information

we collect to communicate with you, provide or improve the Services, comply

with legal obligations, enforce our Terms of Service, and protect or defend our

rights, the Services, and our users.

WHAT PERSONAL INFORMATION DO WE COLLECT?

The type of personal information we collect depends on how you interact with

our Site and use our Services. When we use the term “personal information,

we refer to information that identifies, relates to, describes, or can be

associated with you.INFORMATION YOU PROVIDE DIRECTLY

This may include:

- Contact information – such as your name, address, phone

  number, and email address.

- Order details – such as billing/shipping address, payment

  confirmation, email, and phone number.

- Account details – such as your username, password, security

  questions, and related information.

- Customer support information – such as your messages when

  you contact us.

Some features may require you to provide personal information. You may

choose not to provide it, but this may limit your access to certain services or

features.

INFORMATION COLLECTED AUTOMATICALLY

We may also automatically collect certain data about your interactions with the

Services (“Usage Data”) using cookies, pixels, and similar technologies. This

may include:

- Device and browser details

- Network connection information

- IP address

- How you interact with the Site and Services

INFORMATION RECEIVED FROM THIRD PARTIES

We may receive personal information from third-party sources, such as:

·

·

Service providers like Shopify who support our store

infrastructure

Payment processors that collect payment data (e.g. credit/debit

card details, billing address) to fulfill your orders and manage

transactions

We treat this data in accordance with this policy. See also: “Third-Party

Websites and Links” below.HOW WE USE YOUR PERSONAL INFORMATION

- To deliver products and services: Fulfilling orders, processing

  payments, sending updates, managing your account, shipping,

  returns, and exchanges.

- For marketing and advertising: Sending promotional

  messages via email, SMS, or mail, and showing targeted ads on

  our Site and others.

- For security and fraud prevention: Detecting and addressing

  fraudulent or illegal activities. If you create an account, you’re

  responsible for maintaining the security of your login credentials.

COOKIES

Like many websites, we use cookies. Details about the cookies used in

connection with our Shopify-hosted store are available here:

https://www.shopify.com/legal/cookies

HOW WE SHARE YOUR PERSONAL INFORMATION

We may share your personal information with third parties for contractual

obligations, legitimate business interests, or other lawful purposes, such as:

- With vendors or third parties who perform services for us (e.g.,

  IT services, shipping, payment processing, analytics, support,

  cloud storage).

- With our marketing and business partners for promotional

  purposes.

- Within our corporate group or affiliates in the interest of

  running a successful business.

 

THIRD-PARTY WEBSITES AND LINKSOur Site may contain links to third-party websites or platforms. We are not

responsible for the privacy or security of those sites. We encourage you to

review their privacy policies.

YOUR RIGHTS: ACCESS, DELETION, AND CORRECTION

Depending on your place of residence, you may have the right to:

· Access personal data we hold about you

· Request deletion of your personal data

· Request correction of inaccurate or incomplete data

CONTACT

If you have any questions about this Privacy Policy or wish to exercise your

rights, please contact us at:

📧 [mail store]